Life Science Job at Fortrea | BS Graduates Apply now for the Medical Contact Center Assistant Position
Fortrea is hiring a Medical Contact Center Assistant I for its Manila location. This full-time hybrid role involves responding to medical information queries, product quality complaints, and adverse event reports received via calls, emails, or faxes. The position requires strong communication skills, attention to detail, and knowledge of pharmacovigilance and regulatory guidelines. Candidates with backgrounds in life sciences, pharmacy, nursing, or related fields are encouraged to apply.
- Position: Medical Contact Center Assistant I
- Work Type: Remote (Hybrid locations in Manila)
- Job Requisition ID: 252668
About the Company
Welcome to Fortrea, a leading company in the pharmaceutical industry dedicated to improving healthcare outcomes. We are currently seeking a dedicated Medical Contact Center Assistant I to join our team. At Fortrea, we value innovation, teamwork, and excellence in all that we do.
Summary of Responsibilities:
- Respond to medical information queries, product quality complaints, and general queries via telephone calls, email, or fax
- Record and report Adverse Drug Reactions in a timely manner
- Perform various assigned activities such as tracking information, quality control checks, and data reconciliation
- Complete other duties as required
Qualifications (Minimum Required):
- Non-degree + 3-4 years relevant experience (or 1 year safety experience)
- Associate degree + 2-3 years relevant experience (or 1 year safety experience)
- BS/BA or MA/MS/PharmD
- Bachelorโs or Masterโs degree in Pharmacy, Life Science, Medical Science, or related field
Experience (Minimum Required):
- Strong written and verbal communication skills
- Understanding of regulatory requirements and Pharmacovigilance practices
- Proficiency in Microsoft Office applications
- Accurate with attention to detail
- Ability to work independently and collaboratively
Preferred Qualifications:
Degree preferred in Biological Sciences, Pharmacy, Nursing, Life Sciences, or Chemistry.
Physical Demands/Work Environment:
Office Environment or remote work
Keywords: Life Science Job at Fortrea, Job Posting, Medical Contact Center Assistant, Fortrea, Healthcare, Pharmaceutical Industry, Manila
