Roche Molecular Biology & Biology Job – Technical Support Specialist
Roche hiring candidates for the post of technical support specialist. Molecular biology and biology job opening 2022, Roche job opening 2022. Biology job opening 2022, Molecular biology job opening 2022. Intrested and eligible candidates may check out all the details on the same below:
Job Title: Technical Support Specialist 1
Location Indianapolis, Indiana, United States of America
Category Customer Support
Job Id 202203-110624
Elibgility Criteria:
Associate’s degree or equivalent military training in medical technology, electronics or related field.
Preferred: BS Preferred. Associate’s degree in Medical Technology, Biomedical Engineering, or Molecular/Biology/Chemistry. Experience in clinical chemistry and immunochemistry.
For Colorado-based applicants, the expected salary range for this position is $46,480 – 86,320. Actual pay will be determined based on experience, qualifications, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits listed below.
Benefits
Roche offers highly competitive benefit plans and programs, including:
• Medical, dental and vision insurance
• 401(k) and 401(k) matching
• Paid time off
• Roche Long Term Incentive Plan (available at certain position levels)
Schedule:
This position is within a 24/7 call center. It is expected for this individual to have flexibility working 1st, 2nd, or 3rd shifts and/or weekends, including some holidays. Your schedule will be determined on a quarterly basis.
Additionally, this position is a 24-month fixed-term full-time position with a possible 12-month extension. You will receive healthcare benefits, PTO, 401k, holidays, and sick time.
Job Facts:
This is an exciting time to join Roche Support Network. If you have passion for problem-solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops, and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals – from early detection and prevention of diseases to diagnostics, treatment, and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
The Opportunity:
This position provides technical support to customers, answering questions on the function and usage of products via the Technical Support Center. This individual may also provide technical assistance to sales, marketing, and other Roche departments. You will analyze basic problems with nonfunctioning electro/mechanical equipment, software applications or reagents to identify problem area(s) and recommend corrective action. You will also serve as the primary support liaison between Roche and the customer. This individual will recommend solutions to customers’ application questions and maintain a database of problems so that recurring problems can be analyzed and reported.
You will know and apply the fundamental concepts, practices, and procedures of the particular field of specialization. You will have significant on-the-job training or formalized education in a specific area. Requires some evaluation, originality or ingenuity. This individual will contribute independently or with a team towards a program or department goal or service. You will interface with internal customers and departments.
This individual is responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
Roche Molecular Biology & Biology
