Unilever Biology, Food Science & Microbiology Job – Site Quality Manager
Unilever Biology job, The site Quality Manager has overall responsibility for managing total site quality performance and improvement activities to achieve excellence at the site level. S/he works as a core member of the site Leadership Team and with site Supply Chain teams to manage site quality performance and develop local quality strategy in order to achieve World Class Quality performance as measured by our core Key Performance Indicators. As an engaging and knowledgeable leader of your team of Quality professionals, you provide support and commitment to and from the site leaders, our hourly associates, and our 3rd Party contract partners to foster the right culture to achieve our site goals.
Job Title: Site Quality Manager
Job ID: R-29927
Category: Supply Chain
Location: Covington, TN
Eligibility Criteria:
Minimum of a Bachelor’s Degree in a technical field or general sciences. Preference: Biology, Chemistry, Engineering, Food Sciences or Microbiology (Graduate degree preferred)
- Must have a minimum of 5 years of leadership and quality experience in a manufacturing environment
- The ability to work with people from differing backgrounds collaboratively is required
- Must have a minimum of 3 years of quality assurance experience
- Demonstrated knowledge, skills, and abilities through experience in production, quality, or materials management is required
- Must have experience in WCM, TPM, Six Sigma, Lean Manufacturing, or other continuous improvement program
- Strong communication skills with the ability to influence others through a matrixed environment is required
- Must have the ability to manage project and project teams from inception to completion including hitting deadlines and documenting progress
- Working knowledge of Overall Equipment Effectiveness (OEE) and the ability to drive improvements using the Loss Tree is required
- Familiarity with HAACP and other QA regulations preferred
- Food manufacturing experience preferred
Essential Job Function/Duties:
- Establish, lead, and deliver Quality systems for the site
- Act as the subject matter expert on decisions related to quality programs and processes
- Provide technical information/feedback related to product inquiries or complaints
- Ensure all products meet or surpass defined quality standards
- Drive continuous improvement through WCM programming
- Collaborate with production departments on awareness and training
- Ensure good manufacturing practices are in place at all times; set an example and champion Quality initiatives
- Responsible for food safety programs
- Participate as part of the core site leadership team
- Hire, develop, and manage a quality team
- Builds Quality talent (recruitment, coaching, training)
- Participates in developing, maintaining, and implementing Quality learning frameworks, Quality skills dictionary, and Job skill profiles
- Support regional and export markets to ensure quality standards and regulatory requirements are met
- Support GVS and RVS quality improvements and leverage best practice
- Participates in developing and operationalizing of Unilever’s Quality strategy, governance, ways of working, organization model, resource levels, roles & responsibilities
- Ensure consumer needs and expectations are linked to Unilever’s objectives
- Ensure a balanced approach between satisfying customer needs and expectations and internal interests
- Provide expertise, leadership, and support in Quality management and deep expertise areas for implementation of Quality standards, resolution of Quality issues across end-to-end SC
- Participate in defining relevant KPIs, building scorecards & reports for Quality KPIs, analyzing data, and drawing insights to drive Quality improvement
- Participate in developing and deploying new approaches, processes, and tools to “raise the ceiling” and develop the future capability for Quality
- Participate in obtaining, maintaining and using insights from external benchmarks, assessment tools, standards, and knowledge about what other organizations are doing to manage Quality
- Participate in managing, advising and coordinating the Quality Incident Management process using project management approaches, contacting internal & external experts, providing guidance on action resolution, and the reporting and replication of lessons learned
- Influence the development and drive the use of the Unilever quality improvement process and toolkit
- Provide Quality leadership to influence Quality culture through visibility and coaching of cross-functional leadership across the business
Unilever Biology
