Quality Assurance Jobs At Hershey
Step into a high-impact career with The Hershey Company by joining as a Specialist in Quality Assurance on the 2nd shift. This role is ideal for professionals seeking quality assurance jobs in the food science, microbiology, and life science sectors, especially those eager to contribute to product safety, regulatory compliance, and continuous improvement within a fast-paced manufacturing environment. With opportunities to collaborate across engineering, manufacturing, and QA teams, this position sets a strong foundation for growth in one of the most innovative consumer brands in the industry.
About the Company
The Hershey Company is one of the worldโs most iconic confectionery and snacking brands. Built on a legacy of innovation, quality, and community impact, Hershey produces beloved products enjoyed globally. The company emphasizes excellence in safety, product integrity, and employee development, making it a top choice for professionals pursuing quality assurance jobs and career advancement in the food manufacturing sector.
Job Details:
- Job Title: Specialist, Quality Assurance โ 2nd Shift
- Requisition Number: 126607
- Location: Robinson, IL
- Shift: 2nd Shift
Quality Assurance Job Summary
Under moderate guidance, the QA Specialist:
- Supports manufacturing operations and ensures regulatory/quality compliance.
- Acts as technical resource for Manufacturing/Engineering in weight control, packaging, troubleshooting, and incident management.
- Performs some laboratory duties.
- Provides QA support to the assigned business unit.
Responsibilitiesย
Compliance
- Support production to meet quality/safety specs and regulatory standards.
- Provide training, auditing, troubleshooting, and incident management.
Training
- Educate and train employees on food quality/safety.
- Conduct follow-ups to ensure understanding of job requirements.
Auditing
- Perform audits per PEP, HACCP, and environmental compliance.
- Review CCP documentation.
Incident Management
- Investigate/analyze quality/safety incidents and identify trends.
- Initiate corrective actions and communicate findings.
- Use systems like SAP, LPR, and CONC for problem-solving.
Sampling / Instrumentation
- Manage all sampling programs (micro, pesticide, Cadbury, Kit Kat, environmental, retained samples).
- Input samples into LIMS and report out-of-tolerance results.
- Prepare dosing sets; maintain essence inventories.
- Support instrumentation calibration and chocolate collaboration programs.
HACCP
- Conduct internal HACCP and PEP audits; document and follow up on non-conformances.
- Conduct monthly sanitation and prerequisite system audits.
Continuous Improvement / Projects
- Implement continuous improvement using PEP elements (SSOPs, HACCP, ACCP, weight control).
- Lead complaint-reduction initiatives and improvement teams.
- Serve as QA representative on cross-functional teams.
- Support new product runs from testing to full production.
Minimum Knowledge, Skills & Abilities for Quality Assurance Job
- Knowledge of federal/state food regulations; understanding of sanitation & pest control.
- Familiarity with GFSI standards.
- Strong computer/document management skills and attention to detail.
- Effective verbal/written communication.
- Ability to work flexible hours; dexterity for testing/recording data.
- Ability to climb ladders/stairs; lift moderately heavy items.
- Strong problem-solving and troubleshooting skills.
- Solid understanding of manufacturing environments.
- Strong auditing and leadership/influencing abilities.
- Proficiency in MS Office, SAP, Net Weight, QA Trends.
- Working knowledge of PEP, HACCP, GMP, and regulatory quality systems.
Minimum Education & Experience
- B.S. or A.S. in Food Science, Microbiology, or related field, or equivalent experience.
- 1โ5 years of related experience.
- HACCP certification (preferred).
- Six Sigma certification (preferred).
Other Requirements
- Must be available for rotational on-call weekend coverage.
