Hershey Job: Sensory Cocoa Science Manager – Apply Now!
The Hershey Company is hiring an Associate Manager in Sensory Cocoa Science, based at the Hershey Technical Center in Hershey, Pennsylvania. This position offers a unique opportunity to lead descriptive sensory research for cocoa innovation and quality while managing a professional panel. Ideal for candidates with a B.S. or M.S. in Food Science, Psychology, or Statistics and proven sensory project experience, this role is a perfect blend of science, leadership, and chocolate.
About the Company:
The Hershey Company, one of the world’s most recognized snacking brands, is renowned for innovation, quality, and consumer-centric product development. With more than 125 years of legacy, Hershey continues to deliver iconic treats and breakthrough R&D by investing in talent, technology, and taste. Employees at Hershey’s Technical Center work at the frontier of snack science and sensory innovation, shaping the future of food through meaningful, consumer-loved products.
Job Details:
| Job Title | Associate Manager, Sensory Cocoa Science |
|---|---|
| Location | Hershey, Pennsylvania |
| Requisition Number | 124808 |
| Travel Required | Up to 10% (US-based) |
| Education | B.S./M.S. in Food Science, Psychology, or Statistics |
Key Responsibilities:
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Lead Descriptive Analysis projects to support innovation, quality, shelf-life, and plant troubleshooting initiatives
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Manage a team of 12 panelists and 1 leader, including HR responsibilities, training, and performance management
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Develop and execute sensory lexicons and research methodologies (Descriptive, Discrimination, Hedonic testing)
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Conduct statistical data analysis and communicate insights to cross-functional teams
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Collaborate with internal departments, including Product Development, Procurement, Supply Chain, and Marketing.
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Engage with global research partners and suppliers to enhance ingredient validation and commodity testing.
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Build team capabilities in sensory methods and drive improvements in SPI (Sensory & Product Insight)
Minimum Qualifications:
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B.S. (4–6 years) or M.S. (2–4 years) in Food Science, Psychology, or Statistics
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Formal training or coursework in Sensory Science
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Minimum 1–3 years’ experience managing a descriptive panel
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Knowledge of Sensory Spectrum DA methodology, discrimination/affective testing
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Experience with EyeQuestion, Compusense, SIMS, and analytical tools like SAS, StatGraphics, or R
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Strong interpersonal, organizational, and communication skills
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Prior employee or contractor management experience is a bonus
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