Fortnum & Mason Hires Food Technologists
Fortnum & Mason is hiring a Food Technologist to support its hospitality and foodservice operations from its iconic Piccadilly Head Office in central London. The candidate selected for the Food Science Jobs at Fortnum & Mason is responsible for managing food and ingredient specifications, ensuring legal compliance, allergen accuracy, and food safety across menus, suppliers, and operational teams in a fast-paced hospitality environment.
About the Company:
Fortnum & Mason is a world-renowned luxury food and hospitality brand, known for exceptional quality, heritage, and innovation. Headquartered in its iconic Piccadilly flagship store, the company combines tradition with modern foodservice operations. Fortnum & Mason is deeply committed to inclusivity, employee development, and celebrating excellence across retail, hospitality, and community impact.
Job Details:
- Job Title: Food Technologist
- Location: Piccadilly, London, UK
- Work Type: Office / Hybrid
- Industry: Hospitality / Foodservice / Retail
- Department: Head Office – Food Technical
- Environment: Fast-paced, multi-site hospitality operations
Educational Requirements for the Food Technologist Role:
- Degree or qualification in Food Science, or equivalent (desirable)
- Relevant experience in food technical, quality, or specification roles within hospitality or foodservice
Key Responsibilities:
- As a Food Technologist, you should review and approve final recipes to ensure food safety and alignment with approved raw material specifications
- Create, review, and maintain ingredient, recipe, and finished dish specifications
- Develop and manage allergen matrices, ingredient breakdowns, and nutritional data
- Maintain data within specification or menu management systems
- Collaborate with suppliers to ensure accurate, up-to-date specifications
- Ensure compliance with UK food safety and allergen legislation, including the Food Information Regulations and Natasha’s Law in the Food Science Jobs at Fortnum & Mason
- Maintain accurate allergen declarations for menus and customer information
- Support allergen risk assessments and change controls
- Monitor legislative updates affecting hospitality operations
- Liaise with suppliers to obtain ingredient and product specifications in the Food Technologist Role.
- Review supplier documentation for traceability, allergen accuracy, and compliance
- Support procurement with technical approval of suppliers and products
- Support menu launches, seasonal updates, and recipe reformulations
- Manage specification updates for menu and supplier changes
- Support HACCP systems, audits, EHO visits, and third-party assessments
- As a Food Technologist, assist with customer complaints, allergen incidents, and investigations
Skills Required for the Food Technologist Role:
- Experience in food technical, quality, or specification roles within hospitality or foodservice
- Strong knowledge of food safety, allergens, and hospitality legislation
- High attention to detail and strong data management skills
- Ability to work cross-functionally with chefs, procurement, and operations
- Experience with menu management or allergen software systems
- Knowledge of HACCP and food safety standards
- Experience supporting multi-site hospitality operations
Personal Attributes:
- Highly organised and methodical
- Confident communicator with technical and non-technical teams
- Proactive, calm under pressure, and deadline-focused
- Strong ability to manage multiple menu changes simultaneously
Benefits of the Food Science Jobs:
- Competitive salary
- Annual discretionary bonus
- Generous store and restaurant discounts
- Subsidised staff restaurant using Fortnum’s ingredients
- 25 days paid holiday plus bank holidays and an extra day for your birthday
- Excellent pension scheme
- Invitation to the annual staff party
- Additional annual leave and exclusive gifts after 5 years of service
- Inclusive workplace with strong career development and recognition culture
