Operations Specialist Role at ICON Strategic Solutions USA
Looking for an exciting life sciences job? Join ICON Strategic Solutions as a Patient and Site Engagement Operations Specialist and play a key role in patient recruitment for clinical trials. This role allows you to collaborate with internal teams and external partners, ensuring successful trial enrollment while enhancing patient experiences.
Job Details:
- Job Title: Patient & Site Engagement Operations Specialist
- Location: Boston, Raleigh, Wilmington, Blue Bell
- Job ID: JR142332
- Department: Patient Recruitment
- Work Type: Remote
- Employment Type: Full-Time
About the Company:
ICON Strategic Solutions is a global leader in healthcare intelligence and clinical research, dedicated to advancing medical innovation and improving patient outcomes. The company partners with pharmaceutical, biotechnology, and medical device organizations to deliver high-quality clinical trial solutions. Known for its inclusive culture, ICON encourages collaboration, innovation, and professional growth. Joining ICON means contributing to impactful clinical research while building a rewarding career in a life sciences job as an operations specialist. Explore more life sciences job offers.
Educational Requirements:
Bachelor’s degree in life sciences, healthcare, or related fields.
Key Responsibilities of Operations Specialist Role:
- Lead and implement patient recruitment strategies for clinical trials.
- Collaborate with clinical operations, marketing, and external vendors.
- Analyze recruitment data to optimize patient enrollment outcomes.
- Engage with patient advocacy groups and community organizations.
- Ensure compliance with regulatory standards and ethical guidelines.
Skills Required for Operations Specialist Role:
- Proven experience in patient recruitment within clinical trials.
- Strong knowledge of recruitment strategies and best practices.
- Excellent communication and interpersonal skills.
- Analytical skills to assess data and improve recruitment strategies.
- Commitment to ethical and compliant recruitment practices.
Benefits of the Operations Specialist Role:
- Competitive salary and annual leave entitlements.
- Health insurance offerings for you and your family.
- Retirement planning options for future financial security.
- Global Employee Assistance Program (LifeWorks) with 24/7 support.
- Life assurance and flexible country-specific optional benefits, including childcare vouchers, gym memberships, travel passes, and more.



