Clinical Applications Specialist Role at bioMérieux USA
bioMérieux is hiring a Clinical Applications Specialist I in Morrisville, NC. This role is perfect for professionals passionate about microbiology, clinical diagnostics, and delivering exceptional technical support. Join bioMérieux careers to provide product training, troubleshooting, and consultation, ensuring customers receive world-class support.
Job Details:
- Position: Clinical Applications Specialist I (CAS I)
- Location: Morrisville, North Carolina
- Department: Business Support
- Travel: 15% (Domestic 10%, International 5%)
- Employment Type: Full-time
- Salary: $72,100 – $84,600 plus performance-based bonus
- On-call duties to provide 24-hour technical support
About bioMérieux:
bioMérieux is a global leader in in vitro diagnostics, dedicated to improving public health worldwide. With innovative microbiology and molecular diagnostic solutions, bioMérieux supports healthcare professionals and laboratories, enhancing disease detection, treatment, and patient care. Joining bioMérieux careers means being part of a team committed to quality, collaboration, and innovation. Explore more microbiology job offers.
Educational Requirements:
- Bachelor’s degree in a biological science with 2+ years in Clinical Microbiology or Molecular Biology
- OR AAS degree in a biological science with 4+ years of relevant experience
- Preferred: Medical device industry experience, customer-facing roles, or LIS/LIMS knowledge
Key Responsibilities of Clinical Applications Specialist Role:
- Provide technical support, product training, and consultation for diagnostic test systems
- Manage customer complaints and escalate complex issues appropriately
- Perform troubleshooting and resolve customer inquiries, ensuring satisfaction
- Support product implementation and enhancements with additional training
- Maintain ERP certification and comply with company quality procedures
- Participate in revenue generation initiatives and promote value-added projects
Skills Required for Clinical Applications Specialist Role:
- Strong understanding of microbiology and clinical applications
- Proficient in MS Office (Outlook, Teams, Word, Excel)
- Excellent written and verbal communication skills
- Ability to multitask and thrive in a fast-paced environment
- Collaborative mindset to work cross-functionally and across all organizational levels
- Knowledge of bioMérieux products and Salesforce is a plus
Benefits of the Clinical Applications Specialist Role:
- Competitive salary and performance-based bonus
- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Retirement plan with employer contributions and match
- Adoption assistance and parental leave
- Wellness programs and employee assistance
- Commuter benefits and discount programs. Stay updated on more microbiology job offers.
