Quality Assurance Specialist Role at Quest Diagnostics USA
Looking to advance in the life sciences field? Join Quest Diagnostics in Baltimore, MD as a Quality Assurance Specialist. This role offers hands-on experience managing lab QA programs, coordinating audits, and driving continuous improvement. Perfect for professionals seeking top quality assurance jobs in a dynamic environment.
Job Details:
- Location: Baltimore, MD, United States
- Job Type: Full-Time
- Experience Required: 2–3 years in technical laboratory work
- Preferred Experience: QA experience and knowledge of lab regulations
- Education: BA/BS in Life Sciences or equivalent experience
- Department: Laboratory Quality Assurance
About the Company:
Quest Diagnostics is a leading provider of diagnostic information services, committed to delivering accurate, reliable testing and improving patient outcomes. Known for innovation and excellence, Quest Diagnostics offers excellent careers in quality assurance, supporting professional growth and advancement.
Educational Requirements:
BA/BS in Life Sciences or equivalent combination of education and experience preferred.
Key Responsibilities of Quality Assurance Specialist Role:
- Coordinate Proficiency Testing Programs (CAP and NYS), maintain databases, and generate monthly summaries.
- Manage the Document Control System and ensure all procedures comply with company policies.
- Assist in reporting quality issues promptly and ensure compliance with SOPs.
- Conduct internal audits and support external inspections.
- Review protocols and recommend improvements for the QA Program.
- Collaborate with management to investigate and resolve nonconformances.
- Audit training and competency programs and promote continuous quality improvement initiatives.
- Perform special projects and additional duties as required to meet business or customer needs.
Skills Required for Quality Assurance Specialist Role:
- Strong knowledge of QA and laboratory operations.
- Leadership, integrity, and collaboration skills.
- Excellent oral and written communication skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Problem-solving skills with the ability to develop effective resolutions.
- Proficiency in Microsoft Office and Laboratory Information Systems.
Benefits of the Quality Assurance Specialist Role:
- Opportunity to advance in top quality assurance jobs.
- Hands-on experience in a dynamic lab environment.
- Exposure to regulatory compliance and QA program management.
- Professional growth within Quest Diagnostics careers network.
- Collaborative and supportive workplace culture.


